Terms and Conditions
Our Disclosures
Our full terms and conditions are set out below. Before purchasing from Red Royale, please note:
- Our liability is limited as described in the Limitations section below.
- We may receive a benefit (such as a referral fee or commission) if you visit certain third-party websites via links on our website or if we feature third-party products or services.
- Nothing in these Terms limits your rights under the Australian Consumer Law.
1. Introduction
This website is operated by Red Royale (we, our, us). These Terms and Conditions (Terms) govern your use of our website and your purchase of products through it. By accessing our website or placing an order, you agree to be bound by these Terms and enter into a legally binding agreement with us.
2. Orders
a) You may place orders for products displayed on our website. By submitting an order, you agree to purchase the selected products at the total price shown at checkout.
b) We may accept or reject any order at our discretion. If an order is rejected, we will notify you within a reasonable time. Once an order is accepted, a binding agreement is formed under these Terms.
c) All orders are subject to product availability. Pre-order items will be clearly identified. Dispatch dates are estimates only and delays may occur.
d) While we take reasonable care to ensure product descriptions, pricing, and images are accurate, errors may occur. We reserve the right to correct any errors and will notify you if this affects your order.
e) Product images and colours may differ slightly from the actual product due to lighting, photography, or screen settings.
f) We may cancel an accepted order before delivery if supply becomes unavailable, delays occur beyond our control, or errors are identified. You will be contacted using the details provided at checkout.
3. Payments
a) Payment must be made in full at the time of ordering. Prices include GST and applicable delivery fees unless otherwise stated. You are responsible for any customs duties, taxes, or import charges.
b) Accepted payment methods are displayed on our website. Where third-party payment providers are used, their terms apply and must be accepted separately.
4. Delivery, Title and Risk
a) We deliver to locations specified on our website.
b) Delivery timeframes are estimates only.
c) Delivery methods may vary. Some orders may require a signature or be left at a safe location in accordance with courier policies.
d) Title to products remains with us until full payment is received. You must not create any security interest over products before title passes.
e) Risk passes to you upon delivery to the nominated address.
5. Australian Consumer Law
a) We do not accept returns for change of mind. However, you are entitled to remedies under the Australian Consumer Law.
b) Nothing in these Terms excludes or limits your non-excludable Consumer Law Rights.
c) Where products are returned for an Australian Consumer Law claim, you may initially be responsible for return shipping costs.
d) If the claim is valid, we will reimburse reasonable return costs and provide a repair, replacement, or refund as required by law.
6. Limitations of Liability
To the maximum extent permitted by law and subject to your Consumer Law Rights:
a) Neither party is liable for indirect or consequential loss, including loss of profit or business opportunity.
b) Liability will be reduced proportionately where loss is caused or contributed to by the other party.
c) Our total liability in connection with any product will not exceed the amount paid for that product.
7. Use of Our Website
You must not:
- Breach privacy or legal rights
- Provide false or misleading information
- Use the website for unlawful purposes
- Interfere with website functionality or other users
- Introduce malware or automated tools (bots, scrapers)
- Send spam or unsolicited messages
- Misuse access credentials
8. Intellectual Property
a) All intellectual property on our website and products remains the property of Red Royale.
b) You are granted a limited, non-exclusive licence to use our content for personal, non-commercial purposes.
c) You must not reproduce, modify, distribute, or commercialise our intellectual property without written consent.
d) You may share our content on social media provided you do not claim ownership, imply endorsement, or misuse our brand.
e) If you submit content (including reviews), you grant us a worldwide, royalty-free licence to use that content for business purposes.
9. General
a) Disputes: Parties must attempt good-faith resolution before litigation. Mediation costs are shared equally.
b) Notices: Notices must be sent in writing using contact details provided at checkout or listed below.
c) Force Majeure: We are not liable for delays caused by events beyond reasonable control.
d) Assignment: You may not assign your rights without our written consent.
e) Privacy: Personal information is handled in accordance with our Privacy Policy.
f) Amendments: These Terms may be updated from time to time. The version in effect at purchase applies.
g) Governing Law: These Terms are governed by the laws of Victoria, Australia
WEBSITE TERMS OF USE
This website (the Site) is operated by Red Royale. By using the Site, you agree to these Website Terms of Use.
Information & Availability
Content on this Site is provided for general information only. We do not guarantee accuracy, completeness, or uninterrupted access.
Intellectual Property
All content and branding on this Site is owned or licensed by Red Royale. You may view, download, and print content for personal use only.
Prohibited Conduct
You must not misuse the Site, violate laws, infringe rights, distribute malware, scrape data, or assist others in doing so.
User Content
If you submit content:
- You confirm you have rights to it
- You grant us a licence to use it
- We may remove it at any time without notice
Third-Party Links
We are not responsible for third-party websites. Affiliate links may generate commissions, which will be disclosed where applicable.
Liability
To the extent permitted by law, we exclude liability for losses arising from Site use, subject to Australian Consumer Law.
Discontinuation
We may suspend or discontinue the Site at any time without notice.
Governing Law
These Website Terms are governed by the laws of Victoria, Australia.
Contact
For questions, notices, or legal inquiries, contact:
Red Royale
